Practical AI support for busy trades

Explore ways to handle enquiries and follow-up while you are working on the job. We start with your everyday process and choose a defined task that is worth improving.

Book a GROWTH Review

Start with the point where work gets stuck

For a trade business, the issue may be a missed call, incomplete job details or a quote that needs following up. We map what happens now and identify the point that causes repeated work. The first improvement may be a simple process change rather than an AI tool.

Choose the right starting point

Related services include AI voice agents, CRM systems, workflow automation and AI training. The GROWTH Review helps identify the most useful first task.

AI Voice Agents

Deploy intelligent voice assistants to manage calls, book trades, and routing.

Explore Agent

CRM Lead Management

Track operations, optimize lead follow-ups, and elevate your pipeline conversions.

Explore CRM

Workflow Automation

Sync tools, automate task assignment, and completely eliminate redundant data entry.

Explore Flows

AI Training

Empower your tradespeople and office admins with hands-on generative AI practical skills.

Explore Training

Capture useful enquiry details

A suitable setup can help collect the job type, service location and preferred callback details. Your team decides what information is needed and what happens next. It should be clear when a customer needs a human answer, especially for urgent, unusual or safety-related requests.

Job Classification

Filter incoming requests by category, severity, and trade type automatically to dispatch teams accurately.

Service Location

Pinpoint customer addresses and access restrictions before heading out, reducing logistical friction.

Preferred Callback

Let clients define their preferred times and notification methods, creating an immediate transparent timeline.

Keep quotes and commitments under control

AI may help prepare a draft or organise information, but it should not invent prices, availability or job advice. We agree what requires your approval before anything is sent to a customer. Technical and safety judgements remain with the appropriate person.

Draft Approval Guard

Every draft constructed by AI must go through your portal for confirmation before reaching any customer's hands.

True Pricing Controls

Prevent AI hallucinations regarding rates or availability. Real figures are exclusively calculated from your loaded catalogs.

Human-Led Safety

Technical trade assessments and safety guidelines remain completely directed by the appropriate, certified human expert.

Connect follow-up to a record

A clear customer record makes it easier to see who has been contacted and what action is outstanding. Depending on your systems, we can scope enquiry capture, task reminders and agreed follow-up workflows. Compatibility, permissions and operating costs are checked before proposing an integration.

Enquiry Capture

Automatically log incoming trade enquiries directly into your central CRM system without manual entry.

Task Reminders

Never let a lead go cold. Schedule smart reminders for follow-up calls, quotes, and site visits.

Agreed Workflows

Design custom workflows to check compatibility, permissions, and exact operating costs.

Test against your working day

We use realistic examples: a caller with incomplete details, a job outside your area, a changed appointment or a handover that fails. We agree the fallback process and who reviews the setup. The aim is a manageable process your team understands, rather than an unattended system with unclear responsibility.

Incomplete Details

Simulating a caller with missing information to test fallback procedures.

Out of Area

Handling bookings requested outside your active service boundaries.

Shifted Schedules

Adjusting seamlessly to sudden client changes or appointment reshuffles.

Failed Handovers

Establishing manual safety nets to prevent missed jobs when transfers stall.

OPERATIONAL CAPABILITIES

Designed for Professional Trades

Capture useful enquiry details

A suitable setup can help collect the job type, service location and preferred callback details. Your team decides what information is needed and what happens next. It should be clear when a customer needs a human answer, especially for urgent, unusual or safety-related requests.

Keep quotes and commitments under control

AI may help prepare a draft or organise information, but it should not invent prices, availability or job advice. We agree what requires your approval before anything is sent to a customer. Technical and safety judgements remain with the appropriate person.

Connect follow-up to a record

A clear customer record makes it easier to see who has been contacted and what action is outstanding. Depending on your systems, we can scope enquiry capture, task reminders and agreed follow-up workflows. Compatibility, permissions and operating costs are checked before proposing an integration.

Practical AI support for busy trades

Book a GROWTH Review